Shipping policy

DELIVERY

We're using Australia Post to deliver your cheese using ExpressPost. That means we can get you cheese to you the day after we pack it. We deliver to all states in Australia except for Western Australia and Northern Territory. We'll include a tracking number when we pack your order.

However, there are some areas even Express Post can't reach overnight and if there are transport problems, it is possible your cheese could be held up. While the cool packs and packaging will keep your cheese fine for 24 hours, we can't guarantee its condition beyond that. If you're in an area without next-day delivery, you might need to consider your options.

HOW IT'S PACKAGED

Our cheeses like to be treated well and we do our best to keep them happy.

All our online orders will be packed with cool packs and your cheese is sealed in an insulating wrap. This is to ensure it is in good condition when it reaches you, but obviously store it in the fridge as soon as you can to prolong shelf life.

DELIVERY TO WORK: JUST AN IDEA

It might not be possible for everyone, but for many customers you might want to consider getting your cheese delivered to work, especially if you can put it in the fridge straight away. Deliveries are made during normal business hours.

SENDING CHEESE AS A GIFT

It's another great idea. The ordering/shipping form has an option for you to specify a delivery address that is different from the billing address.